How it works
Theframework,stepbystep.
Every engagement runs the same seven steps in the same order. The order is the product: auditing before building is what keeps a pilot from becoming one of the 95% that fail.
01
Why audit first?
We look at where your data actually lives before we build anything.
We map the systems you already run — spreadsheets, WhatsApp threads, Tally, your ERP, paper files — and rate how ready each one is to be automated. This is where most pilots quietly fail: teams automate a workflow whose data was never usable.
Step 01 — Readiness & data audit
02
How do you decide what to automate?
Every candidate workflow gets a score: hours saved, error cost, effort to build.
You get a ranked list, not a wish list. Each line names the workflow, the team that owns it, the hours it burns per month, and what it would take to automate. You can read it in ten minutes and argue with it.
Step 02 — Opportunity mapping scored by ROI
03
Why only one pilot?
One workflow, one owner, one measurable number.
Running five pilots at once means five half-owned experiments. We pick the highest-ROI workflow with clean enough data and put everything behind it, so there is a working result in about 30 days.
Step 03 — Pick ONE pilot
04
What does the build look like?
We implement it inside the tools your team already opens every morning.
The automation drafts, sorts, extracts, or replies — and a person approves before anything leaves the building. No new dashboard nobody logs into. Approval steps stay visible so your team trusts the output.
Step 04 — Build & integrate (human-in-the-loop)
05
Who runs it after you leave?
Your team does. We train the people who touch the workflow daily.
Short sessions with the actual operators, plus a written runbook for the edge cases. If nobody on your payroll can fix it on a Tuesday afternoon, we have not finished.
Step 05 — Train the client's team
06
How do you prove it worked?
We record the before-numbers first, then report against them every month.
Hours per task, error rate, turnaround time, revenue touched. One page, plain numbers, sent monthly. If a number is flat, we say so and change the approach.
Step 06 — Measure vs baseline, monthly
07
What happens after the first win?
We take the next workflow off the ranked map — only after the first one holds.
Expansion is earned, not scheduled. Once the pilot is stable and the numbers survive a full month, we move down the opportunity map one workflow at a time.
Step 07 — Retain & expand
What the work looks like day to day
The automation drafts and routes; a person approves. Nothing leaves your business unchecked.
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